Élise answers your clinic's phone while you're with clients.
Élise is SkyTarget's AI receptionist. She answers your clinic's calls day and night, in French or English, offers the times that are really free in your calendar, then books, moves or cancels the appointment. Your client gets the confirmation by text.
Included in the Signature plan, with a dedicated phone number: $99 per month, no contract, with 30 minutes of incoming calls and 15 minutes of confirmation calls per month, then $0.50 per minute.
What Élise does on a call
- She answers in French or English. She starts in French and switches to English as soon as your client speaks English.
- She recognizes your clients. She finds the client by their phone number and greets them by name, without ever reading the number out loud.
- She offers real open times. The slots she offers come from your calendar, and she only says “you're booked” once the appointment is written.
- She books, moves or cancels. For a new appointment or an existing one, keeping the same practitioner by default.
- She confirms by text. The client gets a confirmation text after booking, and the new date after a change.
- She takes callback requests. When a call doesn't end with a booking, the request lands in your “Appointment requests”, with the number to call back.
A call, from start to finish
- 1The client calls during your treatmentÉlise picks up and asks what they'd like.
- 2She checks your calendarShe offers open times for that treatment, and asks for a preference when several practitioners offer it.
- 3The appointment is writtenIt shows up in your calendar, in the right place, with no re-entry.
- 4The confirmation goes outThe client gets their text; you see the appointment when you finish your treatment.
You stay in control
- Your rules. Élise follows your treatments, your practitioners, your hours and the booking window you choose, from 2 weeks to 6 months.
- Two-practitioner sessions. She also books a four-hands massage, holding both practitioners.
- An on/off switch. You can turn Élise off in your settings; callers then hear a message, in French then English.
- Your minutes. Signature includes 30 minutes of incoming calls and 15 minutes of confirmation calls per month, then $0.50 per minute; the minutes used are visible in your Calls tab.
What Élise doesn't do
Élise doesn't transfer the call to a live person: she takes the message, and your team calls back. She isn't an emergency service.
She gives a treatment's price only when the client asks: the one shown on your website, taxes included, and “starting at” when it depends on the practitioner.
Frequently asked questions
Does Élise speak English?
Yes. She answers in French and switches to English when your client speaks English.
Can Élise move an appointment?
Yes. She finds the appointment, offers new times and keeps the same practitioner by default. The client gets a text with the new date.
What happens if Élise can't book?
She logs a callback request in your “Appointment requests”, with the number to call back, and the client is told by text that you'll call them.
Does Élise give prices?
Yes, if the client asks: the price shown on your website for that treatment, taxes included. When it depends on the practitioner, she says “starting at”.
Which plan includes Élise?
The Signature plan, with a phone number dedicated to your clinic. Signature is $99 per month, with no contract, with 30 minutes of incoming calls and 15 minutes of confirmation calls per month; beyond that, $0.50 per minute, and nothing gets cut off.
Can I hear her before deciding?
Yes. During the 30-minute demo, you watch Élise answer live.